karachi

Customer Support Executive - Punjabi Speaker

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Process orders, forms and applications
  • Follow up to ensure that appropriate actions were taken on customers’ requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation

Required Qualification

  • Graduation or above

Job Specification

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Good English communication skills

Perks & Benefits

  • Annual Increments
  • Medical Insurance
  • OPD
  •  Provident Fund
  • Leave Encashment
  • Annual Leaves
  • EOBI
  • Advance Loan
  Apply Now
karachi

ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan

Phone +92.111.874.874

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karachi

Customer Support Executive - Punjabi Speaker

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