karachi, lahore

Global IT ServiceDesk Executive

Job Overview:

Resource will be responsible to provide technical support to internal, external users and clients as required. The ServiceDesk Executive will be considered as the firm’s front liner and will be required to solve basic technical problems and provide support for all assigned areas.

Key Responsibilities:

  • Managing/troubleshooting user accounts, user-permissions, ceasing user accounts and rights on corporate resources by applying group policies.
  • Tackle issues and service requests reported via calls and emails
  • Dealing with desktop support issues i.e. Application issues (Microsoft Office applications, client provided applications, in-house developed applications); ensuring and applying essential updates & fixes.

Job Specification: 

  • Basic knowledge of ITIL Framework
  • Problem-solving maven adept at quickly dissecting an issue into its component parts and identifying the root cause or opportunity.
  • Experience: 0 - 1 Year
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karachi lahore

24th floor, Sky Tower West Wing, Dolmen, HC-3, Block 4, Marine drive, Clifton, Karachi-75600.

Phone +92.111.874.874

Plot No. 07, Aitchison Street, 1 KM Thokar Niaz Baig, Raiwind Road, Lahore 54000, Pakistan

Phone +92.111.874.874

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karachi, lahore

Global IT ServiceDesk Executive

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karachi, lahore

Global IT ServiceDesk Executive

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