karachi

Online Counsellor

Job Description:

  • Incumbent will be responsible to address queries and provide online counseling to the Patients/their relatives.
  • To make outbound calls to Patients/their relatives for medicine follow ups
  • To have extensive exposure to and first-hand knowledge of the relevant culture names, addresses and language.
  • To have extensive understanding of FAQs to ensure smooth delivery of information to the Patients.
  • Ensure compliance with all company policies, procedures and practices.
  • Knowledge of the processes outlined for:
    • Case Handling
    • Call backs
    • Escalations
    • Forwarding
    • Reporting / Data Logging

Job Specification:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Excellent communication skills

Qualification:

Bachelor in Psychology/Clinical Psychologist Apply Now
karachi

ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan

Phone +92.111.874.874

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Online Counsellor

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