ibex. is seeking a female with proficiency in Pashto language and a distinct Urdu accent.
Job Description
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications
Follow up to ensure that appropriate actions were taken on customers’ requests
Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Specification
Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Centre Operations
Excellent communication skills and good command on Pashto and Urdu languages
We are here to help you recover your password. Enter the email
address you
used when you joined and we’ll send you instructions to reset your password.
