karachi, islamabad, lahore

System Architect

Job Overview

IBEX is looking for a System Architect, with strong Server, Network and Storage skills, to join our Global Server Operations team. The candidate in this position will take a lead role in supporting and building these highly available and highly scalable solutions that help empower IBEX facilities to fulfill thousands of users globally! The ideal candidate for this job should have an extensive IT knowledge, with previous experience as an Infrastructure Architect or Principle System Admin at minimum, Administrating, maintaining and developing solutions in a large-scale environment.

Job Description

  • Act as a Subject Matter Expert to the organization for ADFS, SSO, Exchange, Storage (SAN), Office365 and Public Cloud (Azure or AWS), providing technical guidance for the design, implementation and support of new platform architecture and technologies
  • Implement production changes during defined maintenance windows and support on call rotation; Serve as a point of escalation within the team for production support issues
  • Experience facilitating discussions with senior leadership regarding technical / architectural trade-offs, best practices, and risk mitigation
  • Direct hands-on experience leading the design, development and hands-on technology infrastructure, network, compute, storage, and virtualization experience
  • Good understanding of IT compliance (eg. security, privacy, PCI, SOX, ISO 27001 etc.) Experienced with delivering proof-of-concept projects and lead implementation projects.
  • Strong track record of planning, designing and implementing AD, ADFS, Exchange, SAN and Office365 environments
  • Leading highly available and fault-tolerant enterprise level application deployments.
  • Collaborate with colleagues to support and improve architecture, systems, processes, standards, and tools
  • Lead architectural discussions to ensure solutions are designed for successful deployment, security, and high availability on-prem and in the cloud
  • Develop, implement, and test data backup and recovery, and disaster recovery procedures
  • Write and maintain clear, concise documentation, runbooks and operational standards including infrastructure diagrams
  • Troubleshoot and resolve complex infrastructure related issues in development, test and production environments
  • Educate/mentor product teams and junior teammates
  • Review existing and proposed architectures with an eye towards cost optimization. Deep Understanding of Virtualization platforms (VMWare is a must)
  • Familiar with an SLO-based (Service Level Objectives) management style
  • Strong interpersonal skills and team management proficiency
  • Continuously identify, adopt, & refine best practices. Must be able to work in shifts in 24x7 environment Ensure that the Service Level Agreements (SLA), policies and procedures are always adhered to provide coordination and be an escalation point for the local technical and project teams
  • Responsible for handling day-to-day work, including but not limited to Service Requests, Incident Requests, RCAs etc.
  • Analyze, detect, identify and correct technical problems and deficiencies
  • Perform detailed analysis on server/system failures or review analysis performed by other teams
  • Familiar with an SLO-based (Service Level Objectives) management style. Other duties as assigned

Must Haves:

  • Extensive Hands-on experience with ADFS, SSO, Microsoft Exchange 2013/2016/2019, Public Cloud, Office 365, SAN/Storage arrays (HP Nimble would be an asset)
  • Familiarity with basic Project Management techniques to facilitate resource and workload management
  • Clear understanding on strategy, road to success and phases of delivery
  • Good working knowledge of ITIL, specifically Change Management and Incident management
  • Good Working knowledge of Virtualization - VMware ESXi 6.x VCP Certification
  • Good Working knowledge of Citrix Netscaler Load Balancer/ Hardware Load Balancer
  • Good Working knowledge of Barracuda Email Security Gateway
  • Good Working knowledge of Azure AD, Express Route and O365
  • Good Working knowledge of Amazon Route53, Direct Connect, S2, S3 and Glacier
  • Good Working knowledge of MDM & DLP solutions
  • Good Working knowledge of Backup Solutions (Veeam Backup and Replication)

Job Specifications

  • Specific duties to be performed:
  • Infrastructure Design
  • Deployment, Support
  • System Tuning and continuous enhancements
  • Security and Audit Compliance
  • Applications scalability and redundancy
  • Deep knowledge of Windows system
  • Monitoring both On-Prem and Public Cloud

Perks & Benefits

  • Bi-Annual Bonus
  • Annual Increments
  • Cell Phone/ Allowance
  • Company car/ Car Allowance
  • Internet Device
  • Medical Insurance
  • OPD (for complete family)
  • Provident Fund
  • Group Life Insurance
  • Annual Leaves
  • EOBI
Apply Now
karachi islamabad lahore

Plot No. 07, Aitchison Street, 1 KM Thokar Niaz Baig, Raiwind Road, Lahore 54000, Pakistan

Phone +92.111.874.874

Plot # 17, Street # 4, Sector I-10/3, Islamabad, Pakistan

Phone +92.111.874.874

ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan

Phone +92.111.874.874

Other Jobs
at ibex Pakistan

Let's Talk

Want to learn more about how CLX can help your brand add more customers, keep more customers, and drive new revenue growth? Fill out the form to the right, and we’ll get back to you as soon as we can.

Office Locations

  • Canada
  • Jamaica
  • Nicaragua
  • Pakistan
  • Philippines
  • Senegal
  • United Kingdom
  • United States

Contact form

karachi, islamabad, lahore

System Architect

We think you’re awesome for referring someone!

Please Specify.

karachi, islamabad, lahore

System Architect

Check Status

Follow the status of your application by entering details in the box below.

OR

USE FORM ON THE LEFT TO CHECK YOUR JOB STATUS

Check Status

Follow the status of your application by entering details in the box below.