karachi, lahore, islamabad

System Architect

Job Overview

ibex. is looking for a System Architect, with strong Server, Network, and Storage skills, to join our Global Server Operations team. The candidate in this position will take a lead role in supporting and building these highly available and highly scalable solutions that help empower IBEX facilities to fulfill thousands of users globally!

Job Description

The ideal candidate for this job should have extensive IT knowledge, with previous experience as an Infrastructure Architect or Principle System Admin at minimum, Administrating, maintaining, and developing solutions in a large-scale environment

Job Specification

  • Act as a Subject Matter Expert to the organization for ADFS, SSO, Exchange, Storage (SAN), Office365, and Public Cloud (Azure or AWS), providing technical guidance for the design, implementation, and support of new platform architecture and technologies
  • Implement production changes during defined maintenance windows and support on-call rotation; Serve as a point of escalation within the team for production support issues
  • Experience facilitating discussions with senior leadership regarding technical/architectural trade-offs, best practices, and risk mitigation
  • Direct hands-on experience leading the design, development, and hands-on technology infrastructure, network, compute, storage, and virtualization experience
  • Good understanding of IT compliance (eg. security, privacy, PCI, SOX, ISO 27001, etc.)
  • Experienced with delivering proof-of-concept projects and leading implementation projects
  • Strong track record of planning, designing, and implementing AD, ADFS, Exchange, SAN, and Office365 environments
  • Leading highly available and fault-tolerant enterprise-level application deployments
  • Collaborate with colleagues to support and improve architecture, systems, processes, standards, and tools
  • Lead architectural discussions to ensure solutions are designed for successful deployment, security, and high availability on-prem and in the cloud
  • Develop, implement, and test data backup and recovery, and disaster recovery procedures
  • Write and maintain clear, concise documentation, run books, and operational standards including infrastructure diagrams
  • Troubleshoot and resolve complex infrastructure-related issues in development, test, and production environments
  • Educate/mentor product teams and junior teammates & Review existing and proposed architectures with an eye towards cost optimization
  • Deep Understanding of Virtualization platforms (VMWare is a must)
  • Familiar with an SLO-based (Service Level Objectives) management style
  • Strong interpersonal skills and team management proficiency
  • Continuously identify, adopt, & refine best practices
  • Must be able to work in shifts in a 24x7 environment
  • Ensure that the Service Level Agreements (SLA), policies, and procedures are always adhered to
  • Provide coordination and be an escalation point for the local technical and project teams
  • Responsible for handling day-to-day work, including but not limited to Service Requests, Incident Requests, RCAs, etc.
  • Analyze, detect, identify and correct technical problems and deficiencies
  • Perform detailed analysis on server/system failures or review analysis performed by other teams
  • Familiar with an SLO-based (Service Level Objectives) management style. Other duties as assigned
Must Haves:
  • Extensive Hands-on experience with ADFS, SSO, Microsoft Exchange 2013/2016/2019, Public Cloud, Office 365, SAN/Storage arrays (HP Nimble would be an asset)
  • Familiarity with basic Project Management techniques to facilitate resource and workload management
  • A clear understanding of strategy, the road to success, and phases of delivery
  • Good knowledge of: ITIL, specifically Change Management and Incident management, Virtualization - VMware ESXi 6.x VCP Certification, Citrix Netscaler Load Balancer/ Hardware Load Balancer, Barracuda Email Security Gateway, Azure AD, Express Route, and O365, Amazon Route53, Direct Connect, S2, S3 and Glacier, MDM & DLP solutions, Backup Solutions (Veeam Backup and Replication)

Perks & Benefits

  • Bi-Annual Bonus
  • Annual Increments
  • Cell Phone/ Company SIM Company Car/ Car Allowance
  • Fuel Allowance
  • Internet Device
  • Medical Insurance
  • OPD (for complete family)
  • Provident Fund
  • Group Life Insurance
  • Annual Leaves/ Casual Leaves
  • EOBI
Apply Now
karachi lahore islamabad

24th floor, Sky Tower West Wing, Dolmen, HC-3, Block 4, Marine drive, Clifton, Karachi-75600.

Phone +92.111.874.874

Plot No. 07, Aitchison Street, 1 KM Thokar Niaz Baig, Raiwind Road, Lahore 54000, Pakistan

Phone +92.111.874.874

Plot # 17, Street # 4, Sector I-10/3, Islamabad, Pakistan

Phone +92.111.874.874

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karachi, lahore, islamabad

System Architect

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karachi, lahore, islamabad

System Architect

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