Job Overview
Are you ready to unleash your inner party animal and become our Community Management Executive (or as we like to call it, our Chief Fun Officer)? We're on the hunt for someone who lives and breathes community engagement, has a knack for making people smile, and can turn even the dullest conversation into a party.
Job Description
- Develop and implement community engagement strategies to increase brand awareness and loyalty
- Monitor and respond to comments, messages, and mentions across social media platforms in a timely and professional manner
- Create and curate engaging content for social media responses
- Collaborate with internal teams to gather insights and feedback from the community
- Analyze community engagement metrics and generate reports to track progress and identify areas for improvement
Job Specifications
- Bachelor's degree in Marketing, Communications, or a related field with 6 month to 1 year of experience
- Proven experience in community management, social media management, or a similar role
- Strong understanding of social media platforms and online community dynamics
- Excellent English written and verbal communication skills
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Well-versed in Social Media platforms, traits of each platform, most relevant content, and communication behavior for each platform
- A smart, creative, friendly, supportive, and fun approach to communication - focusing on humanizing a brand online
- Able to work with various platforms to manage the Social Media pages
