An Inbound Sales Specialist plays an important in achieving our ambitious customer acquisition and revenue growth objectives. S/he is comfortable receiving a healthy number of calls per day, generating interest, qualifying prospects, closing sales and ensuring monthly sales conversion benchmark.
- Receive/Cater inbound calls to promote and sell the product/service.
- Correspond with customers, track and resolving any issues regarding product/service.
- Ensure customer follow-up all the time
- Handle customer needs and requirements
- Respond and resolve customer inquiries
- Identify Rapport Building Opportunities
- Ensure monthly sales conversion benchmark
- Being alert to upselling opportunity
- O Levels/Matric or above
- Excellent command over English
- Excellent communication
- Sales flare